The deluxe king room is accommodating with complementary champagne, 2 double beds plus chocolate covered strawberries. The breakfast is good with cranberry french toast, waffles plus waffles made to order, lots to choose from. The location is great and unbeatable and the staff are wonderful.

Comfortable bed in deluxe room with comfortable chais and a living area. Separate bedroom provided, lovely experience, late check-out...

Not so helpful staff!

The Charles Hotel in Harvard Square boasts a great and convenient location in a secure area, making it easy to explore both Cambridge and Boston. Guests can enjoy lovely restaurants and a farmers market right in the square. the hotel features nicely refurbished and newly renovated units, particularly at Henrietta's Table.

The location is absolutely perfect. Harvard Square has an amazing famer's market right outside the hotel. The subway stop is across the street and the hotel features some of the top restaurants in Boston.

The room in henrietta's table.

Every detail of this nicely appointed and luxurious property was lovely. the employees were efficient and excellent, maintaining great cleanliness. I stayed for 2 nights and had breakfast at the in-house restaurant, which was delightful. the location is fantastic, within walking distance of St Michael's Church and nearby shops, including a market and pharmacy. I truly enjoyed my stay at the hotel!

Consistently fine. Great accommodations in excellent location. Henrietta's Table has very good food and service. Breakfasts are wonderful. Regatta Bar had legendary pianist Kenny Barron with his trio. Nice indoor pool. New spa. Favorite hotel in Cambridge.

Proximity to Harvard Univ. museums, the subway to Boston, Cambridge historic tours, walking in historic Cambridge, and along the Charles River. Shopping and dining-there are many good restaurants in Cambridge. Views from the hotel, its restaurants with their summer dining patios, attractive cocktail lounges, very helpful and accomodating concierges and all other staff, immediate attention to problems with equipment and plumbing in the room, prompt delivery of breakfast. All in all-excellent.

Down quilts in summer, when there should have been light summer bankets at most. Plumbing in toilets in need of supervision.

Comfortable rooms that have been recently updated and feel spacious. the location is spot-on, really close to a cool old movie theater 🎬. the staff here are super friendly and on-the-ball with great service.

(1) No view (2) No ice (3) No coffee (4) No soft drinks (5) Small room (6) Room service trays left in hall for two days (7) Poorly designed bathroom (8) Two sets of towels provided for three guests

The hotel is situated in a very well-appointed building and has a convenient location near the subway station, bus stops, and the center of Cambridge. The room is well-equipped and tastefully decorated. The staff are caring and attentive.

The breakfast here was amazing, they had waffles and cranberry french toast made fresh to order! 🥞 The restaurant food was delicious too. My room had a big comfy bed, a cozy chair, and even a living room.

Wi-Fi was very poor. Had an "engineer" come to the room- twice, he also could not make it work. Asked the concierge to arrange for a taxi the night before my early-morning departure- to Logan airport. The taxi was there, but the driver said only a fixed-price rate was available (not the case if I had walked 10 ft away from the hotel). The fixed price was ridiculously high, and the driver attempt to make it even higher- saying tolls were not included - even though his Rate Sheet said they were. The hotel/concierge should screen the taxi companies they use better.

Staff is relatively slow in understanding the needs of a business traveller

Great location right in the heart of the Copley area! The breakfast spot offers a wide variety of delicious meals to start your day off right 🍳.